akurat78 Privacy Policy
This page describes what we collect when you use akurat78 and how we keep that data protected. We operate in supported jurisdictions only, and your privacy is central to how we build trust with account holders.
We at akurat78 handle personal information — such as your name, email, phone number, payment details, and account history — with care. Our policy outlines what we collect, why we collect it, who may access it, and what rights you have over your own data.
Our services are available only where local law permits. We comply with data-protection frameworks in the jurisdictions we serve and do not knowingly collect information from users where our service is prohibited by law.
What data we collect on akurat78
When you open an account with us, we collect your personal identifier — name, date of birth, email address, and phone number. We also ask for a valid form of identification (passport, national ID, or driver's license) to comply with Know-Your-Customer (KYC) verification rules. This step protects both you and our platform against fraud and money-laundering risk.
We collect payment and transaction data: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), deposit and withdrawal amounts, timestamps, and any account top-ups or fund movements. We do not store full credit-card numbers; payment processors handle card data directly under their own security standards.
We record your activity on akurat78 — which markets you view (Liga 1, Piala AFF, Champions League), which games you play (live-dealer tables, slots, esports), session timestamps, IP addresses, and device information. This data helps us prevent abuse, detect unusual account behaviour, and customise your experience.
We also collect any communications you send us — support tickets, emails, chat logs — and information you voluntarily provide when you update your profile or preferences.
How we use and protect your data on akurat78
We use your data to verify your identity, process deposits and withdrawals, prevent fraud, and comply with local financial regulations. Your payment details remain with our licensed payment processors; we store only encrypted references to them. We never sell or rent your personal information to third parties for marketing.
Our servers may sit outside your jurisdiction, but we apply the same security practices across all locations. We use encryption (SSL/TLS) for data in transit, secure password hashing, and two-factor authentication to protect your account. Our staff access personal data only when necessary to resolve disputes, investigate fraud, or respond to legal requests.
Your rights on akurat78
- Request a copy of the data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your account and associated data (subject to legal hold periods)
- Withdraw consent for certain data uses, where applicable
- Lodge a complaint with the data-protection authority in your jurisdiction
Third parties we work with — payment processors, identity-verification vendors, and hosting providers — sign data-processing agreements that bind them to the same confidentiality and security standards we follow. We do not authorise them to use your data for their own purposes.
We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyse how you use akurat78. You can manage cookie settings through your browser; disabling non-essential cookies may limit some features but will not prevent you from accessing core account functions.
We retain your data for as long as your account is active, plus a period mandated by financial-services regulations (typically several years after closure). We then delete or anonymise it unless a legal hold applies.
Contact us about privacy
If you have questions about this policy or wish to exercise your data rights, contact our support team through your akurat78 account or email us directly. We aim to respond to data requests within 30 days. Our service covers users in Jakarta, Surabaya, Bandung, and Medan, among other supported regions. We handle requests in English and apply the same privacy standards across all jurisdictions where we operate.